Ocean Grove's Full Service Florist | Open 6 days per week

DELIVERIES

What areas do you deliver to?

Moss Industry Florist will hand deliver to Ocean Grove, Barwon Heads, Wallington, Point Lonsdale, Queenscliffe, Drysdale, Curlewis, Clifton Springs, Portarlington, Leopold & Moolap.

What time will my delivery arrive?

Deliveries will be delivered between 11am – 5pm daily except Sunday’s.

Can you deliver to a business?

Deliveries to all businesses must be  ordered before 12pm to guarantee same day delivery.

How do I care for my blooms?

Once you have recieved your fresh blooms, take them out of the wrapping, cut around 2cm of the end of the stems and place them into clean water. To extend the life of your blooms re-cut and change the water every second day.

PAYMENTS

What Payment Methods Are Accepted?
We accept all PayPal and the following major credit cards:
Visa
Mastercard
Is Buying On-Line Safe?

Yes, Moss Industry Florist would like to assure you that paying on line with us is safe.  We use SSL technology so that your data is encrypted when sent to us, ensuring a safe, secure transaction.

OTHER

How do I place an Order?

Once you have chosen a product you wish to send/order click on the product, for further products (vases,cards,gifts) Click order now.

How Can I Cancel Or Change My Order?
You are welcome to make any changes to your order at any time up until it has left the store with the courier.However once your order has been dispatched with courier, their is no way of retrieving it. **If it is the wrong address another delivery fee will apply.
What if no one is home when the delivery arrives?
If nobody is home of time of delivery, our couriers will leave your flowers/gift in the safest, secure location.
How do I know if the delivery has been made?
Once an order has been picked up by the courier, we are unable to know exactly what time it will be delivered.I am sure you will get a huge thankyou for your exquisite blooms from your friend. Alternatively, you can request a “delivery confirmation” from our friendly flower team.
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